Review requests

The job went well, but the review request gets lost between the last call and the next one.

Make review requests part of the job process.

After your completed-job step, review link, sending channel, and opt-out rules pass testing, a workflow can ask eligible customers for an honest review and limit reminders.

How it works

What the workflow does after the right rules are connected and tested.

  1. Choose which completed jobs should receive a review request.
  2. Send the approved request by the permitted email or text channel.
  3. Send only the agreed number of reminders.
  4. Stop when the customer clicks, replies, opts out, or no longer meets the rules.
  5. Show requests and results without filtering for positive feedback.
What the team is working toward

Make the next step easier to see and complete.

  • The office no longer relies on memory alone.
  • Customers receive consistent, plain-language requests.
  • Opt-outs and exceptions are visible and respected.
Numbers to watch

Measure what happened after the lead arrived.

Completed jobs that met the rulesRequests sentClicksNew reviewsOpt-outs and failed messages
What this can and cannot do

This stays off until completed-job eligibility, the review link, sending channel, reminders, replies, and opt-outs pass testing. It does not buy or fabricate reviews, hide review links from unhappy customers, or guarantee positive reviews.

Your free growth audit

Build this around the way your shop handles leads.

Start with who responds, when messages can send, when follow-up stops, and which results your team needs to see.

  • 60+ documented checksBuilt around your shop and market
  • Written priority planWhat to fix now, later, or not at all
  • Yours to keepNo purchase or required sales call
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